At a glance

• Course Code: TM661
• Duration:3.0 days
• Delivery method: Classroom or Instructor Led Online
• Language: English
• Geography: All
• Course Type: Public or Private on-site

Course description

IBM Tivoli Composite Application Manager (ITCAM) for Transactions 7.1 is an application monitoring tool you can use to comprehensively monitor, track, alert, and report on the availability and response time of business applications ranging from simple desktop clients to complex distributed composite Web applications.
In this three-day, instructor-led course you learn the product's features and how it fits into the overall ITCAM family. You also learn how to install and configure the product, monitor applications, and track transactions.
IBM Tivoli Education Workshops feature extensive hands-on labs. The student guide for this course limits the amount of additional student notes and instead relies on instructor expertise and practical lab exercises to provide the essential information and skills

Audience

This intermediate-level course is for IBM Tivoli Composite Application Manager implementers and administrators.

Prerequisites

ITCAM for Transactions 7.1 uses the Tivoli Monitoring Tivoli Enterprise Portal.
You should be familiar with Tivoli Monitoring and the Tivoli Enterprise Portal and have the following knowledge and skills:

• Working knowledge of IBM Tivoli Monitoring V6.2 installation, configuration, and administration
• Working knowledge of system administration of Linux operating systems
• General knowledge of application monitoring and the applications to be monitored
• General knowledge of Application Response Measurement (ARM) concepts
• General knowledge of server hardware
• Working knowledge of TCP/IP networking principles
• Working knowledge of relational databases

You should complete:

• IBM Tivoli Monitoring 6.2 for Operators and Administrators (TV362 or TT362)
• Implementers will also benefit from IBM Tivoli Monitoring 6.2 for Implementers (TT352 or TT352)

Skills taught

• Describe ITCAM for Transactions and its role in monitoring composite applications
• Describe the architecture, components, and features of ITCAM for Transactions 7.1
• Install the ITCAM for Transactions Tivoli Enterprise Monitoring Agents
• Deploy and administer application monitoring using robotic scripts
• Deploy and administer transaction tracking of HTTP, WebSphere, and WebSphere MQ
• Deploy and administer HTTP server and application monitoring
• Deploy and administer Internet service monitors
• Monitor and investigate application performance and availability problems

Course outline

• Unit 1: Introduction to ITCAM for Transactions

• Lesson 1: ITCAM for Transactions Overview
• Lesson 2: Infrastructure and Architecture
• Lesson 3: Introduction to Monitored Applications and Lab Systems
• Lesson 4: Installation Overview

Unit 2: Introduction to the Application Management Console

• Lesson 1: Introduction to the Application Management Console (AMC)
• Lesson 2: Deploying the Application Management Console
• Lesson 3: Application Management Console Data and Workspaces

Unit 3: Monitoring Robotic Response Time

• Lesson 1: Introduction to Robotic Monitoring
• Lesson 2: Deploying Robotic Monitoring
• Lesson 3: Creating Rational Performance Tester Scripts (Tests)
• Lesson 4: Uploading RPT Tests to AMC TEMA
• Lesson 5: Introduction to the Application Management Configuration Editor
• Lesson 6: Deploying and Configuring Script Playback
• Lesson 7: Robotic Response Time Workspaces

Unit 4: Tracking Transactions

• Lesson 1: Introduction to Transaction Tracking
• Lesson 2: Deploying Transaction Collector and Transaction Reporter Agents
• Lesson 3: Tracking ARM Transactions
• Lesson 4: Transaction Tracking Workspaces
• Lesson 5: Defining Real User Transactions
• Lesson 6: Tracking WebSphere MQ Transactions

Unit 5: Monitoring Web Response Time

• Lesson 1: Introduction to Monitoring Web Response Time
• Lesson 2: Deploying Web Response Time Monitoring
• Lesson 3: Web Response Time Data and Workspaces
• Lesson 4: Defining HTTP Transactions to Monitor

Unit 6: Monitoring Internet Services

• Lesson 1: Introduction to Monitoring Internet Services
• Lesson 2: Deploying Internet Service Monitoring
• Lesson 3: Creating and Deploying an ISM Probe
• Lesson 4: ISM Data and Workspaces