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IBM WebSphere Support Services
- Installation, configuration, administration and troubleshooting for WebSphere Application Servers, IBM HTTP Server, Edge Server, LDAP Server, WebSphere Portal Servers, and MQ Series Servers.
- Installation and configuration of IBM WebSphere Application Server ND.
- 7X24 on-call support on a rotating basis
- Assist in WAS installation with third party products.
- Performance tuning of WebSphere application server and IBM HTTP server for optimal performance based upon user load. Monitoring of performance and providing ongoing configuration and tuning adjustments.
- Server clustering for load balancing and failover.
- Work with your Database Administrators for optimal data connectivity and session persistence, as needed.
- Build scripts for task automation, scheduling, and file clean up.
- Configuration of connections to external data sources.
- Provide support for application development cycle - may involve with Application design, deploying code, and/or resolving infrastructure problems.
- Generation of operational reports on WAS servers using appropriate metrics and system benchmarks.
- As requested, the Development of documentation that translate highly technical concepts into terms understood by all levels of management; development of technical drawings that illustrate abstract technical concepts, architectures, infrastructures and strategies.
- Maintenance of applications in a three-tier model -- troubleshooting various components.
- Work with the development/infrastructure teams to implement new technologies.
- Upgrades and maintenance of security of Websphere applications and security
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WebSphere MQ Support Packages
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IBM WebSphere Process Server
- Design the ESB architecture and systems integration roadmap
- Install and configure WebSphere Process Server
- Install and manage business applications
- Performance and tuning for the ESB
- Configure the Common Event Infrastructure
- Perform basic troubleshooting
- Implement the integration methods as appropriate for the solution
- Help with SCA programming modeling
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We specialize in Configuration Management (CM) and software process/policy creation and management using ClearCase and ClearQuest from the IBM/Rational Software toolset.
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Depending on your level of available resource you can take advantage of assistance from Royal Cyber at any phase of your load testing project. Experienced Rational Performance Tester consultants will work with your staff on making your project a smashing success.
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